Department of Industrial Engineering Associate Professor
电子邮箱：zhangmin792002@126.com
研究方向：Quality and Productivity Improvement, Process Monitoring, Six Sigma Improvement, Statistics in Engineering
Education
2003-2006 PhD Management Science & Engineering, Tianjin University, China
2000-2003 MSc Material Engineering, Shandong University, China
1996-2000 BSc Material Engineering, Shandong University, China
Career
2014 - now Professor Department of Business Administration,
College of Management and Economics, Tianjin University
2010.8-2011.8 Visiting Scholar Pamplin College of Business, Virginia Tech, USA
2008-2014 Associate Professor Department of Industrial Engineering,
College of Management and Economics, Tianjin University
2006-2008 Assistant Professor Department of Industrial Engineering,
College of Management and Economics, Tianjin University
Quality Management
[1] Min Zhang*(corresponding author), Biying Jin, G. Alan Wang, Thong Ngee Goh, Zhen He. A study of key success factors of service enterprises in China. Journal of Business Ethics, 2016, 134(1), 1-14. (FT45)
[2] Zhen He, Yujia Deng, Min Zhang*(corresponding author), Xingxing Zu, Jiju Atony. An empirical investigation of the relationship between Six Sigma practices and organizational innovation. Total Quality Management & Business Excellence, 2017, 28(5-6): 459-480.
[3] Jingjing Xiong, Zhen He, Ke Ben, Min Zhang*(corresponding author). Development and validation of a measurement instrument for assessing quality management practices in hospitals. Total Quality Management & Business Excellence, 2016, 27(5), 465-478.
[4] Min Zhang*(corresponding author), Xujing Dai, Zhen He. An empirical investigation of service recovery in e-retailing: An operations management perspective. Journal of Service Theory and Practice, 2015, 25(3), 348-367.
[5] Min Zhang*, Wei Wang, Goh T. N., Zhen He. Comprehensive six sigma application - A case study. Production Planning & Control, 2015, 26(3), 219-234.
[6] Min Zhang*(corresponding author), Lili Huang, Zhen He, Alan Wang. E-service quality perceptions: An empirical analysis in Chinese e-retailing industry. Total Quality Management & Business Excellence, 2015, 26(12), 1357-1372.
[7] Zhen He, Xutao Zhang, Guiqing Xie, Min Zhang*(corresponding author). Earphone terminal quality improvement through sequential experimental design. International Journal of Quality and Reliability Management, 2015, 32(7), 693-702
[8] G. Alan Wang, Xiaomo Liu, Jianling Wang, Min Zhang*(corresponding author), Weiguo Fan. Examining microscopic-Level knowledge sharing processes in online communities. Information Systems Frontiers, 2015, 17(6), 1227-1238.
[9] Zhen He, Xu-Tao Zhang, Min Zhang*(corresponding author). Reducing voluntary turnover rate of dispatched employees by the DMAIC process. Total Quality Management & Business Excellence. 2014, 25(7-8), 842-855.
[10] Min Zhang*(corresponding author), Yueyue Xie, Lili Huang and Zhen He. Service quality evaluation of car rental industry in China. International Journal of Quality and Reliability Management, 2014, 31(1), 82-102
Quality Engineering
[1] Min Zhang, Xuejun Hou, Zhen He, Yahui Xu*(corresponding author). Performance comparison for the CRL control charts with estimated parameters for high-quality processes. Quality Technology & Quantitative Management, 2017, 14(1): 31-43.
[2] Min Zhang*(corresponding author), Yahui Xu, Zhen He, Xuejun Hou. The effect of estimation error on risk-adjusted survival time CUSUM chart performance. Quality and Reliability Engineering International, 2016, 32(4), 1445-1452.
[3] Yang Zhang, Zhen He, Min Zhang, Qing Wang*(corresponding author). A Score-test-based EWMA control chart for detecting prespecified quadratic changes in linear profiles. Quality and Reliability Engineering International. 2016, 32(3), 921-931.
[4] Zuo Ling, Zhen He, Min Zhang*(corresponding author), Fadel M. Megahed. An image-based multivariate generalized likelihood ratio control chart for detecting and diagnosing multiple faults in manufactured products. International Journal of Production Research, 2016, 54(6), 1771-1784.
[5] Zhen He, Ling Zuo, Min Zhang*(corresponding author). Image data process control based on generalized likelihood ratio. Journal of Systems Engineering, 2016, 31(1), 127-134. (In Chinese)
[6] Zhen He, Panpan Zhou, Min Zhang*(corresponding author), Thong Ngee Goh. A review of analysis of dynamic response in design of experiments. Quality and Reliability Engineering International. 2015, 31(4), 535-542.
[7] Ketai He, Min Zhang, Ling Zuo, Theyab Alhwiti, Fadel M. Megahed*. Enhancing the monitoring of 3D scanned manufactured parts through projections and spatiotemporal control charts. Journal of Intelligent Manufacturing, 2014, Online available, doi: 10.1007/s10845-014-1025-1.
[8] Min Zhang(corresponding author), Guohua Nie, Zhen He, Xuejun Hou. The Poisson INAR(1) one-sided EWMA chart with estimated parameters. International Journal of Production Research, 2014, 52(18), 5415-5431.
[9] Yang Zhang, Zhen He, Liang Shan, and Min Zhang*(corresponding author). Directed control charts for detecting the shape changes from linear profiles to quadratic profiles. International Journal of Production Research. 2014, 52(11), 3417-3430.
[10] Min Zhang*(corresponding author), GuoHua Nie, Zhen He. Performance of cumulative count of conforming chart of variable sampling intervals with estimated control limits. International Journal of Production Economics, 2014, 150(4), 114-124. .
[11] Min Zhang*(corresponding author), Alan Wang, Shuguang He, Zhen He. A modified multivariate process capability index using principal component analysis. Chinese Journal of Mechanical Engineering, 2014, 27(2), 249-259.
[12] Min Zhang*(corresponding author), GuoHua Nie, Zhen He. One-sided EWMA control chart for auto-correlated process of count data and its performance analysis. Journal of Systems Engineering, 2014, 29(2), 280-288 (In Chinese).
[13] Min Zhang, F.M. Megahed*(corresponding author), W. H. Woodall. Exponential CUSUM charts with estimated control limits. Quality and Reliability Engineering International, 2014, 30(2), 275-286.
[14] Shuguang HE, Gang Wang, Min Zhang*(corresponding author), Deborah F Cook. Multivariate process monitoring and fault identification using multiple decision tree classifiers. International Journal of Production Research. 2013, 51(11), 3355-3371.
[15] Min Zhang, Yiming Peng, Anna Schuh, F. M. Megahed, W. H.Woodall*(corresponding author). Geometric charts with estimated control limits. Quality and Reliability Engineering International. 2013, 29(2), 209-223.
[1] Zhen He, Xiaoxi Yang, Min Zhang*(corresponding author), Guohua Zhang. Measuring service quality in Telematics service: Development and validation of multidimensional TeleSevQ scale. The 19th QMOD Conference on Quality & Service Sciences. 2016, Rome, Italy.
[2] Min Zhang, Xueping He, Liangxing Shi, Xiaoxi Yang*(corresponding author). Service quality measurement for Omni-channel retail: Scale development and validation. The 15th Korea-China Quality Symposium, 2016, Nanjing, China.
[3] Yujia Deng, Zhen He, Jiju Antony, Min Zhang, Babak Taheri. Six Sigma and organizational performance: A systematic review of empirical evidence and agenda for further research. The 6th International Conference on Lean Six Sigma. 2016, Edinburgh, UK.
[4] Min Zhang*(corresponding author), Weicheng Wang, Zhen He. Quality management maturity for industrial equipment manufacturers in China. The 14th Korea-China Quality Symposium, 2015, Jeju, Korea.
[5] Min Zhang*(corresponding author), Xueping He. Measurement instrument development for assessing service quality in Omni-channel retailing. International Association for Chinese Management Research Workshop, 2015, Tianjin, China.
[6] Min Zhang*(corresponding author), Xujing Dai, Zhen He. An empirical investigation of service recovery in e-retailing: Operations management perspective. 17th QMOD Conference on Quality & Service Sciences. 2014, Prague, Czech Republic.
[7] Min Zhang*(corresponding author), Xujing Dai, Zhen He. An empirical investigation of service recovery in e-retailing industry. The 13th Korea-China Quality Symposium, 2014, Xi’an, China.
[8] Min Zhang*(corresponding author), Biying Jin, G. Alan Wang, Thong Ngee Goh, Zhen He. A study of key success factors of service enterprises in China. The 12th Korea-China Quality Symposium, 2013, Seoul, Korea.
[9] Min Zhang, Yiming Peng, Anna Schuh, F. M. Megahed, W. H.Woodall*(corresponding author). Reconsideration of Geometric chart with estimated control limits. 28th Quality and Productivity Research Conference, 2011, Roanoke, USA.
[1] The Second Level Award of the 14th Tianjin Social Science Research Award, Tianjin Municipality Government, 2016. (Zhen He, Shuguang He, Min Zhang, Liangxing Shi)
[2] Excellent Master Degree Dissertation Advisor of Tianjin City, 2015.
[3] The First Level Award of the 12th Tianjin Social Science Research Award, Tianjin Municipality Government, 2010. (Zhen He, Min Zhang, Liangxing Shi, Shuguang He, Xiaosong Zhao)
[4] The First Level Award of the 11th Tianjin Social Science Research Award, Tianjin Municipality Government, 2008. (Zhen He, Min Zhang, Gang Yue, Yajuan Han, Liangxing Shi)
[1] 2016-2019, Service quality measurement and improvement of Omni-channel retailing companies in the context of mobile Internet. Supported by National Natural Science Foundation of China, Grant No. 71572122
[2] 2016-2019, Quality management and service quality. Supported by Tianjin University.
[3] 2014-2017, Effect of e-retailer service recovery system on organization performance in the B2C context. Supported by Ministry of Education of the People’s Republic of China, Grant No. 14YJC630194.
[4] 2009-2011, Study on control and diagnosis methods in multivariate auto-correlated processes. Supported by National Natural Science Foundation of China, Grant No. 70802043.
[5] 2008-2010, The study of statistical process control methods in multivariate auto-correlated processes, Supported by Ministry of Education of the People’s Republic of China, Grant No. 20070056130.
Selected Companies Consulted/Trained in QM or Six Sigma
Siemens (China)
Dell (China)
FAW (First Automotive Works in China)
Bao Steel—The biggest iron and steel company in the world
UNDERGRADUATE COURSES
Operations Management
Production Planning & Control
Introduction to Management
PhD COURSES
Sociology of Organizations
MBA COURSES
Quality Management
Operations Management
Six Sigma Management
