Department of Information Management and Management Science

【Education and Career】

【Published Monographs】

[1] Claes Fornell, Liu Jinlan,《Customer Satisfaction & ACSI》, Tianjin University Press,2006

[2] Liu Jinlan, 《Management Statistics》, Tianjin University Press,2006

[3] Liu Jinlan, 《Applied Statistics》, Higher Education Press, Electronic Audio and Video Publishing House of Higher Education, 2003

【Journal Paper】

[1] Liu Hongzhe, Liu Jinlan, Chi Xianglan. Regulatory Mechanism of Self-determination Involvement in Higher Education: Assessing Chinese Students' Experiences [J]. Higher Education, 2013, (Accepted).

[2] Liu Hongzhe, Liu Jinlan. Analysis of Engagement Model for the Environment of University Exerting an Influence on Learning-Gains: Based on a Survey of K University, Fu Dan Education BBS, 05, 2012.

[3] Liu Jinlan, Liu Liwang. Overseas Oil and Gas Project Financial Risk Analysis and Countermeasures, Natural Gas Industry, 04, 2012.

[4] He Muwen, Liu Jinlan. Outsourcing Decision-Making Model Based on Real Options, Systems Engineering, 2011, 05.

[5] He Muwen, Liu Jinlan. Natural Resources Development and Investment based on Multiple Compound Real Option Evaluation Model, System Engineering, 2011, 02.

[6] Ma Shaohui, Liu Jinlan. Dynamic Customer Relationship Management (CRM) based on POMDP Modeling Research, Journal of Systems Engineering, 2010, 03.

[7] Liu Jingyan, Liu Jinlan. Empirical Study of Higher Education Quality based on Service Marketing Perspective, Modern Education Management, 2010, 06.

[8] Ning LuQiao, Liu Jinlan, Wu Bingfu, He Tao. Research of the Interative Procedure in Structural Equation Modeling, Journal of Systems Engineering, 2007, 01.

[9] Hao Yingqi, Liu Jinlan. Dynamic Mechanism Analysis of Examination Oriented Education, Education Development Research, 2006, 18.

[10] Liu Qingfeng, Liu Jinlan. Constituent Elements of Service Product Price and Pricing Strategy based on Customer Perception Theory, Price Theory and Practice, 2005, 12.

【Awards】

[1 ] Petroleum Enterprise Funds Centralized Management System, First Prize for Scientific and Technological Progress of the Ministry of Education, 2005 (Ranking the First)

[2] Customer Satisfaction & ACSI, First Prize of Tianjin 11th Social Science Outstanding Achievement, the People’s Government of Tianjin Municipality, 2008 (Ranking the First)

[3] Large Oil Companies Fund Research and Application of Centralized Management Mode, Second Prize of Tianjin Tenth Large Social Science Outstanding Achievement, the People’s Government of Tianjin Municipality, 2006. (Ranking the First)

[4] Science & Technology Award for Young Talents in Tianjin, 2006

[5] State-level High Quality Goods Class of Management Statistics, 2005

[6] The Excellent Young Teachers Award, the Ministry of Education of China, 2002

[7] Henry Fok Excellent Young Teacher Award, 2000

【Academic Research Projects】

[1] Decision Research on Improving Customer Satisfaction based on Structural Equation Model and Influence Diagram, National Natural Science Foundation Project, 2007-2009.

[2] A Study on Service Quality Assessment Method in Perspective of Customers, Doctoral Fund of Ministry of Education of China, 2006-2008.

[3] A Study on Service Quality Assessment Method in Perspective of Customers, National Natural Science Foundation Project, 2005-2007.

[4] Study on the Market Order Evaluation and Warning System, National Natural Science Foundation Project, 2001-2002.

[5] Cut, Governance and Comprehensive Coordination System under the Control of Regional Air Pollutants Cap, National Natural Science Foundation Project, 1998-2000.

[6] Study on Carbon Emission Trading Support Technology and Demonstration Projects, Sub project in the National Science & Technology Pillar Program, 2012-2015.

[7] Allopatric Medical Care Collaborative Service System for Migrant Workers, Sub project in the National Science & Technology Pillar Program, 2010-2012.

[8] A Study on Higher Education Quality Evaluation in the Perspective of Students, the Independent Innovation Fund of Tianjin University, 2012.

【Company Cooperative Projects】

[1] Research on the Information System of Benchmarking between PetroChina and Other Companies in and out of China, CNPC Economics & Technology Research Institute, 2010

[2] The Model for Benefit Evaluation and Analysis of Oversea Oil and Gas Projects, CNPC Policy Research Office, 2010

[3] Research on the Forecast Model of Domestic and Overseas Crude Oil and Refined Oil Product, CNPC Economics & Technology Research Institute,2009-2010

[4] The Development Strategy and Investment Optimization of PetroChina, PetroChina Company Limited, 2001

[5] Research on the Reasonable Boundary of Investment Scale of Group Company, PetroChina Planning & Engineering Institute, 1998-1999

【Academic Part-time Job】

[1] Executive director of China Marketing Association

[2] Deputy director of Education Systems Engineering Professional Committee, Systems Engineering Society of China

【Proprietary Technology】

[1] Health Record Data Analysis System for Remote Medical Insurance of Migrant Workers. 2013SR024566.2013 (Ranking the First)