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【Biography】

Zhongbin Wang is an Elite Professor and doctoral supervisor at the College of Management and Economics, Tianjin University. He is a recipient of a national-level young talent award and was selected for the 8th Young Elite Scientists Sponsorship Program by the China Association for Science and Technology (CAST). He has published more than 30 high-quality papers as first or corresponding author, including several in leading international journals in management science and engineering, such as MS, OR, ISR, MSOM, and POM. His research interests include stochastic operations research, queueing economics, and customer-driven service operations. He is the author of a monograph on queueing economics published by Springer. He has served as principal investigator on projects funded by the Young Scientists Fund (Categories B and C) and the General Program of the National Natural Science Foundation of China; the Young Elite Scientists Sponsorship Program and the Young Talent Program for Science and Technology Think Tanks of CAST; and the China Postdoctoral Science Foundation. He has also served as a key participant in an NSFC Major Research Plan and Key Program.

【Education and Working Experience】

【Publications】

Cui, S., Wang, Z., & Yang, L. (2023). Innovative Priority Mechanisms in Service Operations: Theory and Applications. Springer Nature.

Download: https://link.springer.com/book/10.1007/978-3-031-30841-3

【Journal Paper】

(Selected Papers: UTD24 Journals)

[1] Wang Z., Cui S., Li Y., Zhang Q. (2026) Proximity-Based Delivery Policies: Efficiency, Coverage, and Fairness. Management Science, forthcoming.

[2] Li Y., Wang Z., Zhou S. (2026) The Economics of Waste Valorization. Management Science, forthcoming.

[3] Wang Z., Cui S., Jiang Z.-Z. (2026) Are Auction-Based Promotions More Profitable for Short Video Platforms than Fixed Pricing? Information Systems Research, doi/10.1287/isre.2024.1493.

[4] Li Y., Yao S., Wang Z.(*), Guo Y. (2026) To Adopt or Not: The Paradox of AR Fitting Technology in Retail Channels. Information Systems Research, doi/10.1287/isre.2024.1425.

[5] Fang L., Ouyang Y., Wang Z.(*), Zhan D. (2026) Behavior-Based Pricing and Delay Commitment in Congestion-Prone Systems. Production and Operations Management, 35(8): 3045--3062.

[6] Wang Z., Yang L., Cui S., Sezer U., Zhou Y.P. (2023) Pooling Agents for Customer-Intensive Services. Operations Research, 71 (3), 860-875.

[7] Wang Z., Cui S., Fang L.. (2023) Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare. Manufacturing & Service Operations Management, 25 (1), 353-369.

[8] Wang Z., Liu Y., Fang L.. (2022) Pay to Activate in Vacation Queues. Production and Operations Management, 31(6): 2609-2627.

[9] Yang L., Cui S. Wang Z.(*) (2022) Design of Covid-19 Testing Queues. Production and Operations Management, 31(5): 2204-2221.

[10] Yang L., Wang Z.(*), Cui S. (2021) A Model of Queue-Scalping. Management Science, 67(11): 6803-6821.

[11] Cui S., Wang Z., Yang L. (2020) The Economics of Line-Sitting. Management Science, 66(1): 227-242.

[12] Wang J., Wang Z., Liu Y. (2020) Reducing Delay in Retrial Queues by Simultaneously Differentiating Service and Retrial Rates. Operations Research, 68(6): 1648-1667.

[13] Wang J.#, Cui S.#, Wang Z.# (2019) Equilibrium Strategies in M/M/1 Priority Queues with Balking. Production and Operations Management 28(1): 43-62.

(Other Papers)

[14] Guo J., Wang Z., Ma S., Ling S., Yao D.-Q. (2026) Separated or Integrated? The Optimal Matching Mode in Ride-Hailing Platforms with Autonomous Vehicles. Transportation Research Part E: Logistics and Transportation Review, 209: 104777.

[15] Wang W., Liang X., Chao X.*, Wang Z.(*) (2026) E-Commerce for Social Media Platforms: Co-opetition and Traffic Distribution. Omega, 142: 103524.

[16] Li, K., Yao, S., Li, Y., Tang, F., & Wang, Z.(*) (2025). Deliberate shortage in live-streaming commerce. Omega, 131, 103201.

[17] Jiang, Z. Z., Lu, Z., & Wang, Z.(*) (2025). The impact of contract types on carbon-capped food supply chains: options versus wholesale. International Journal of Production Research, 63(13): 4719--4748.

[18] Wang, Z., Li, Y., Yao, S., & Wang, J. (2025). Impact of logistics capacity on duopoly competition: Implications for firms and consumers. Naval Research Logistics (NRL) 72(1): 72--90.

[19] Zhao, C., & Wang, Z.(*) (2023). The impact of line-sitting on a two-server queueing system. European Journal of Operational Research, 308(2), 782-800.

[20] Wang Z.(*), Fang L. (2022) The Effect of Customer Awareness on Priority Queues . Naval Research Logistics (NRL), 69(5): 801-815.

[21] Wang J., Wang Z.(*), Zhang G., Wang F. (2022) Efficiency-Quality Trade-Off in Allocating Resource to Public Healthcare Systems. International Journal of Production Research.

[22] Wang Z., Yang L., Cui S., Wang J. (2021) In-queue priority purchase: a dynamic game approach. Queueing Systems, 97 (3-4): 348-381. (A flagship journal in queueing theory)

[23] Wang Z., Wang J. (2021) The effect of information on queue-scalping service systems. Operations Research Letters, 49 (4), 485-491.

[24] Wang J., Wang Z., Chen Y. (2021). Equilibrium strategies and optimal pricing in an online retailing queueing system. Naval Research Logistics (NRL), 68 (5), 556-576.

[25] Wang Z., Fang L., Zhu S. (2020) Strategic Behavior in Queues with the Effect of the Number of Customers Behind. Operations Research Letters, 48 (5), 646-651.

[26] Wang Z., Wang J. (2019) Pre-Commitment or Post-Payment: Which Worsens a Line-Sitting Firm's Revenue? Operations Research Letters, 47(5): 447-451.

[27] Wang Z., Wang J. (2019) Information Heterogeneity in a Retrial Queue: Throughput and Social Welfare Maximization. Queueing Systems 92(1-2): 131-172. (A flagship journal in queueing theory)

(Chinese-Language Papers)

[28] Sun K., Wang J., Wang Z.(*) The Economics of Waiting-Area Entertainment. Operations Research Transactions. 2026, 30(1): 93-107.

[29] Zhang Q., Wang Z.(*), Li Y. Centralized or Decentralized? Optimal Operational Policy of Food Delivery Service. Systems Engineering - Theory & Practice. 2024, 44(12): 4011-4025.

[30] Wang Z. The Economics of Cloud Queueing System. Chinese Journal of Management Science, 2022(7): 121-129.

【Awards】

[1] Early Career Fellow, CSAMSE International Conference, 2025

[2] Second Prize, Tianjin Outstanding Achievement Award in Social Sciences, 2025

[3] First Prize, Best Student Paper, 20th International Conference on Service Systems and Service Management (ICSSSM '25), 2025

[4] Second Prize, Best Conference Paper, 5th National Conference on Supply Chain and Operations Management, 2024

[5] First Prize, Best Student Paper, 19th International Conference on Service Systems and Service Management (ICSSSM '24), 2024

[6] Second Prize, Best Conference Paper, 4th National Conference on Supply Chain and Operations Management, 2023

[7] First Prize, Best Conference Paper, 3rd National Conference on Supply Chain and Operations Management, 2022

[8] EAI WiCON 2022 Conference, Best Paper Award

[9] Outstanding Paper Award, POMS China Summer School, 2022

[10] Outstanding Doctoral Dissertation Award, 6th Science and Technology Awards in Systems Science and Systems Engineering

[11] Outstanding Doctoral Dissertation Award, Chinese Society of Management Science and Engineering, 2021

[12] First Place, INFORMS Service Science Section Best Cluster Paper Award, 2021

[13] Outstanding Young Faculty Research Award, 13th Workshop on Behavioral Operations Research and Behavioral Operations Management, 2021

[14] Second Prize, Best Conference Paper, 2nd National Conference on Supply Chain and Operations Management, 2021

[15] Honorable Mention, INFORMS Junior Faculty Paper Competition, 2019

[16] Nominee, INFORMS Service Science Section Best Paper Award, 2018

【Research Projects】

[1] Operational Decision-Making and Optimization for Stochastic Service Platforms Empowered by Digital and Intelligent Technologies (72671215), General Program of the National Natural Science Foundation of China, 2027-01 to 2030-12, RMB 420,000, Principal Investigator.

[2] Operations Management of Stochastic Services (72322017), Excellent Young Scientists Fund of the National Natural Science Foundation of China, 2024-01 to 2026-12, RMB 2,000,000, Principal Investigator.

[3] Young Talent Program for Science and Technology Think Tanks (XMSB20240711001), 2024, RMB 30,000, Principal Investigator.

[4] Operations Research and Management, Young Elite Scientists Sponsorship Program by CAST, 2023-01 to 2025-12, RMB 300,000, Principal Investigator.

[5] Queueing Economics on Emerging Service Platforms (72001118), Young Scientists Fund of the National Natural Science Foundation of China, 2021-01 to 2023-12, RMB 240,000, Principal Investigator.

[6] Equilibrium Analysis and Optimal Pricing in Priority Queueing Systems (2020M670635), General Program of the China Postdoctoral Science Foundation, 2020-07 to 2021-12, RMB 50,000, Principal Investigator.

[7] Integrated Demonstration and Validation of Value-Chain Co-Creation Mechanisms and Networked Intelligent Collaboration Technologies for Complex-Product R&D (92467302), Integrated Project under a Major Research Plan of the National Natural Science Foundation of China, 2025-01 to 2026-12, RMB 10,000,000, Key Participant.

[8] Governance Mechanisms and Value Co-Creation under the Dual Model of 'Manufacturing Chain + Platform' (72132007), Key Program of the National Natural Science Foundation of China, 2022-01 to 2026-12, RMB 2,040,000, Participant.

[9] Mechanism Design for the Digital and Intelligent Governance Transformation of 'Manufacturing Ecosystem Networks' on Digital Platforms (72322017), International (Regional) Cooperation and Exchange Program, 2023-01 to 2025-12, RMB 2,000,000, Participant.

【Academic Part-time jobs】

Member of the Fourth Youth Working Committee and Council Member of the Chinese Society of Management Science and Engineering; Council Member of the Stochastic Service and Operations Management Branch and the Game Theory Branch of the Operations Research Society of China. He currently serves as an ad hoc reviewer for leading international operations research and management science journals, including Management Science, Manufacturing & Service Operations Management, Production and Operations Management, European Journal of Operational Research, Naval Research Logistics, and IISE Transactions.